The Platform-Mediated Workplace

The platform-mediated workplace combines Orwellian surveillance and control with principles of scientific management and refinements developed in behavioral science in the decades following  Frederick Taylor’s seminal work more than a century ago.

In this piece in the New York Times we see the mechanics of the Platform Mediated Workplace in one of it’s most sophisticated versions.

How Uber Uses Psychological Tricks to Push Its Drivers’ Buttons

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